Introduction
 

We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you engage with our catering services or interact with us through our website, email, phone, or enquiry forms.
 

Information We Collect

We may collect the following information when you contact or book with us:

• Full name
• Email address
• Phone number
• Event details including date, location, and guest numbers
• Dietary requirements and allergy information
• Billing and payment information
• Any additional information you choose to provide in your enquiry
 

How We Use Your Information

We use your personal information to:

• Respond to enquiries and prepare proposals
• Manage bookings and deliver catering services
• Communicate important updates about your event
• Process payments and issue invoices
• Improve our services and client experience
• Maintain internal records for business and legal purposes
 

Data Storage and Protection

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access. Your information is stored securely and is only accessible to authorised personnel involved in the delivery of our services.
 

Sharing of Information

We do not sell your personal data.

We may share your information only when necessary for:

• Event delivery with trusted staff or service providers
• Compliance with legal obligations
• Payment processing through secure third party providers
• Venue coordination when required for your event

All third parties are required to handle your data responsibly and only for the agreed purpose.
 

Dietary and Sensitive Information

Any dietary requirements or allergy information you provide is used solely to ensure safe and appropriate food preparation. This information is treated with care and only shared with relevant kitchen or service staff.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal and accounting requirements
• Resolve disputes or enforce agreements

After this period, data is securely deleted or anonymised.
 

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data where applicable
• Withdraw consent for marketing communications at any time
 

Cookies and Website Use

If our website uses cookies, they may be used to improve functionality, analyse site traffic, and enhance user experience. You may disable cookies in your browser settings if you prefer.
 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated directly when appropriate.
 

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you may contact us using the details provided in your booking confirmation or on our official communication channels.